Terms and Conditions

18 Years of Age or Older

You must be 18 years of age or older to use this website.

Shipping Policy

Orders typically ship within 3-5 business days of time of order. If for some reason we cannot fulfill the order before then, we will contact you regarding the shipping date.

We ship via USPS mail. Choices are Standard (Parcel Post), Priority Mail, or Express Mail.

We also offer free pickup in the San Francisco Bay Area.  Please contact us for details.

Returns

Returns must be made within 30 days of purchase, for defective products ONLY.

You must specify the defective nature of the product when requesting a return. No returns will be accepted without prior approval. Please contact us to request a return RMA#. Once you have received your RMA# you will receive instructions on how to process your return.

All approved returns are available as refund, store credit, or exchange. If requesting a replacement product (exchange), you must choose the exact product that you returned as your replacement product (same color, etc.).

Shipping charges will not be refunded.

Privacy Policy

Your information will be used for purposes of completing your transaction only and will be held confidential. Will will NOT provide your information to any third parties.

Copyrights & Website Usage

All content on this website is property of Binger Clinger, LLC, including but not limited to text, designs, graphics, interfaces, or programming code, and may NOT be copied, reproduced, or used in any way without prior written permission from Binger Clinger, LLC.

Disclaimer

Binger Clinger, LLC is not liable for any tipping or breaking of your glass water pipe when using our product, or for any health effects caused by using our product if you have any allergy to our product. We do NOT guarantee that our products will prevent your glass water pipe from tipping over. Tipping may still occur. Our product DOES CONTAINS LATEX. Please DO NOT use our product if you have a latex allergy. Please read our FAQs for more information.